Why brands and businesses have no choice but to adapt them to Omnichannel?

Brands Omnichannel

Consumers have become increasingly complex and more active for more and more customers various spaces and elements. That is, rather than simply a space or a sales channel, consumers are increasingly jumping from more and more land consumption and are increasingly using these spaces simultaneously or continuously. This is what forms the new shopping landscape, which begins to be known as the Omnichannel consumer.

Omnichannel it has started to become a key issue for companies and one to which they must pay increasing attention as they should dedicate more and more care. The consumer is no longer, as in the past, someone who keeps things compartmentalized and their consumption habits. Now, all stage and all purchasing process is completed from different contact channels and also consumers expect this process is fluid and that brands are able to live up to their expectations and needs. If they start to make a purchase on your smartphone and then decide to continue with it in the store, for example, expect the brand to be able to rise to the occasion.Continue reading →

Malaysian Business Practices and how to make them work to your advantage

Malaysia is a glorious melting pot of culture and ethnicities. With origins in the Malay kingdoms of the 18th century, this area fell under the rule of the British Empire until 1946 when they were united as the Malayan Union. Malaysia achieved independence in 1957, and since this time the country has gone on to have one of the best economic records in Asia with their GDP experiencing great growth – an average of 6.5% year on year for almost 50 years. There are thirteen states and three federal territories, and the country is separated by the South China Sea into Peninsular Malaysia and East Malaysia. Between the two areas, Malaysia shares land and/or maritime borders with Brunei, Indonesia, Thailand, Singapore and Vietnam. The glorious capital city of Malaysia is Kuala Lumpur. Malaysia’s economy has long been fuelled by natural resources but has been expanding into medical tourism, commerce and science.Continue reading →

Business: 3 key tips for your first year

Business

Successful entrepreneurs are not born, it becomes. The first year of activity is very delicate and it is vital for new entrepreneurs starting aware of the possible difficulties that we encounter

Start your own business and open a business is perhaps the most complex operation that can take place in the course of an entire career, because the development of a StartUp not only require great will and indisputable determination, also requires a spirit of sacrifice for all negligible.

Here, then, three important factors to be considered in the initial phase of their entrepreneurial venture: a series of real life lessons that will allow those who want to opt for independence professional to achieve good results in a more simple and immediate.Continue reading →

Customer management: How to say no to a customer without ruining relationships?

Customer Management

Even if you say no to a client is always somewhat risky, like it or not, in some situations it is just impossible to please certain requests: either because the need expressed is technically not feasible or because it is faced with a claim that falls outside of the classical procedures business, when the only possible solution is to reply with a refusal, we must have the courage to do it knowing maintain contact with an attitude as much as pleasant and helpful as possible.

Here is a series of good advice to learn how to say no to a customer finding the words and the right ways so that your partner will not be offended, or worse, decides to go elsewhere in hopes of receiving a better service: a valuable suggestions to put into practice every day with the aim of maintaining good relations with the public, regardless of whether you succeed or not be able to accommodate the needs expressed.Continue reading →

Choosing an Expert Witness for Litigation

A court case can be a stressful and time-consuming experience. Whether it is a personal case or a business case, having the best team on your side will be essential to making your case and winning. If you are in need of expert testimony to help prove your side of the case, you can hire expert witness services to provide the court with the needed information to make sure your case is accurate. Here are some things that you should look for when you are ready to hire an expert witness. Continue reading →

How to recover VAT an unpaid invoice? Use of amendment bills

VAT

Every three months, more than 3 million SMEs and freelancers are obliged to submit their VAT returns. It is a process that, in many cases, is a real headache, because we have to complete it properly and respect the deadlines.

However, sometimes, we have to pay VAT invoices issued to creditors where there is reasonable doubt that they will not pay and even they end up being unpaid, which can endanger the liquidity of our company, especially in circumstances where we have to issue invoices using the accrual basis.

To solve this problem, you must perform a series of steps, among which is the issue of a document known as corrective invoice with a different numbering ordinary bills, which serves, among other things, to recover VAT from the unpaid invoices and thus prevent autonomous or SME have to pay the tax for the provision of a service that has not been paid.Continue reading →

Customer Management: 6 tips to retain and create a lasting relationship with the customer

Customer management

In terms of customer management, what to do and how to behave to establish with the audience of lasting professional relationships? Here are six practical tips to implement in order to achieve the goal without problems: effective tips that, if followed to the letter, can bring excellent results in no time.

# 1- Plan the projects carefully and scrupulously

The first rule that allows you to build customer loyalty, is to plan in advance the steps of the projects, drawing up a precise program that allows the practitioner to know how to proceed and the developer to figure out when it will be done.

That the referent give clear indications about what to do or who remains more vague in provisions, as well as establishing time for the modes operand to be followed during construction, it is also important to specify the results to be achieved and draw up a timetable including the agreed deadlines.

Next it should formulate a clear and unequivocal estimate, to avoid unnecessary disputes or embarrassing disputes in the future (under negotiation, should always be friendly and polite, so well disposed to each other).Continue reading →

CFD Trading: How to Guide

The instrument for trade that helps traders to invest their cash dependent on the long run movement of costs in the market can be known as Contracts for the difference. In today’s world, purchasing or selling a single investment option sometime in the future at today’s price figure for traders is allowed by this particular contract. Brokers like CMC Markets who are adept in dealing with this particular trade option are the only ones who usually become involved in the particular process. Great positions can be assumed by traders in this industry in a short frame of time.Continue reading →

6 Tools and software for the management of social networks for your e-commerce

Management of social networks

Who said that the management of the company to be complicated? Online you can find the tools to make it efficient and effective here are 6 tools to optimize the management of your social networks

KEY POINTS:

  • 70% of social network users check their accounts every day (Global Web Index):propose new content regularly;
  • Plan their publications is simple and effective with free tools like Hootsuite or buffer;
  • Analyze your company’s strategy (traffic sources, conversions …) to optimize and keep the interest of your community;
  • Follow the market trends and competitor actions: supervises and cares for your content thanks to Google Alerts and Scoop-it, two tools that allow you to identify your industry dynamics and the actions taken by your competitors, always remaining a step forward.

Continue reading →